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ProCare for MOFFETT

Powering on with first-rate service coverage

Reliable and indispensable transport load handling  saves time and resources. Protect your investment with the best coverage possible with a tailor-made Hiab service and maintenance contract.

Your truck mounted forklift investment needs to be able to handle loads with ease and precision. Take the worry out of any foreseen equipment issues with a preventative service plan that will keep your MOFFETT operating as good-as-new.

ProCareTM for MOFFETT will take care of all of your service needs, without taking time and resources away from your core business

How will ProCare help my business and profitability?

Reliability is the key to successful business operations. Find out how a tailored service package can support your workforce to keep delivering, on time, and to maximum efficiency.

What’s always included?

  • Secured uptime with scheduled and preventive maintenance
  • Maintenance at one fixed cost
  • Reduced total cost of ownership and increased resale value
  • Professional technicians and original spare parts

Extended warranty

Extended warranty is an additional 1-year extension of our standard warranty. Once you have invested in high-performance equipment, you rely on its productivity and want to safeguard it from unexpected costly repairs and downtime.

Extended warranty includes:

  • Warranty coverage extension of the standard customer warranty period from 24 months up to 36 months. Maximum usage limitations apply (lifting cycles/platform changes/engine hours) as defined in the Service and warranty manuals and Operator’s manuals.
  • Unless specifically stated otherwise, the extended warranty is subject to the terms and conditions of the standard warranty given by Hiab (as set forth in the “Warranty Handbook”, “Service and warranty manual”, “Service manual” and/or “Preventive Maintenance manual” applicable to the equipment).
  • Extended warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of products or parts manufactured or supplied by Hiab (or its authorized dealers) that appear under the conditions of normal operation and in proper use.
  • Extended warranty includes material and labour costs.
DOWNLOAD FACT SHEET

Essential

All you need and more to keep your MOFFETT truck mounted forklift lifting the heavy loads at the highest level. Minimise the worry of unforeseen problems with annual preventative maintenance.

Planned maintenance includes:

  • Replacement of filters
  • Top-up and/or replacement of hydraulic oil
  • Filling in Engine oil
  • Change of oil coolant
  • Steering system check and adjustment
  • Check of fast and lifting components
  • Check of truckmount / transport components

Inspections always include:

  • Extensive checklist to go through different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition
  • Extensive service checklist focusing on equipment safety and securing uptime
  • Operational checks and adjustments
  • Operation and test drive
  • Recommendations on required safety or productivity related actions/repairs

 

DOWNLOAD FACT SHEET

Total Repair & Maintenance (R&M)

Complete coverage to give you peace of mind that nothing will go unchecked. Preventative services and early detection will keep your MOFFETT equipment performing at an optimum level.

In addition to the extensive list below, in the case of unexpected problems, our technicians will use the latest diagnostic technology to identify the issue - minimising downtime of your forklift and keeping it in prime condition.

Wear and repair include:

  • Coverage of critical components in the hydraulic system, engine and transmission, electronic components, chassis, and mast
  • Proactive and preventive change of wearing items including:
  • Mast chains
  • Bearings/brushes
  • Hydraulic hoses
  • Battery

Planned maintenance includes:

  • Replacement of filters
  • Top-up and/or replacement of hydraulic oil
  • Filling in Engine oil
  • Change of oil coolant
  • Steering system check and adjustment
  • Check of fast and lifting components
  • Check of transport components

Inspections always include:

  • Extensive checklist to go through different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition
  • Extensive service checklist focusing on equipment safety and securing uptime
  • Operational checks and adjustments
  • Operation and test drive
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