Meet Sarah Grogan, Operations Director

“Hiab has provided me with a diverse and fulfilling career journey. I have consistently found opportunities for professional and personal growth, and I appreciate the company's commitment to employee development. Hiab truly invests in its people, and that is something I value deeply.

Sarah is the Operations Director at the Product Supply Center in Dundalk, Ireland. She joined the company in 2008 and has since worked in engineering for the Truck Mounted Forklift division, as well as in project management, before moving into her current role.

Her day typically begins with a walk around the factory floor, where she connects with team members to gain insights into the day’s operations. Afterward, she attends the daily management meeting, where the team assesses performance through the SQDIP model—Safety, Quality, Delivery, Inventory, Productivity—with safety as the top priority.

"What I love about this job is the variety it offers. While mornings are structured, the rest of my day can involve anything from tackling supply chain challenges and quality control issues to collaborating with engineering on process improvements. My work ranges from addressing immediate concerns to developing strategic plans that guide us over the next year or even five."

Sarah is passionate about the power of teamwork in operations. She believes that when everyone is aligned and working toward a common goal, incredible results can be achieved. She finds it truly inspiring to see a team unite to overcome obstacles and deliver exceptional performance.

Reflecting on her journey, Sarah appreciates the company’s dedication to employee development. “Hiab has provided me with a diverse and fulfilling career journey. I've consistently found opportunities for professional and personal growth, and I appreciate the company's commitment to employee development. Hiab truly invests in its people, and that's something I value deeply.”